Proof of Delivery module to improve Fulfillment and Customer Satisfaction
Proof of Delivery is yet another link in the supply chain where challenges can be turned into opportunities. Whether you need to handle a customer claim that a delivery was never made or need to know the progress being made on a delivery route or the status of a specific order being delivered, DeliveryExpert™ is an Automated Proof of Delivery system (e-POD) that will optimize your Delivery operations resulting in greater efficiency and improved customer service while saving you time and money.
Using a mobile device, Made4net Proof of Delivery Management solution enables you to verify tracking numbers at point of delivery and collect signatures. This information is then transmitted to the organization’s server where you can instantly view all delivery information and track delivery status by truck/route (or any other view) in real time. Since DeliveryExpert™ is part of the SCExpert™ Suite, this information is also easily related to the rest of the Made4net supply chain solutions.
DeliveryExpert™ lets you capture information about what was delivered, when it was delivered, where it was delivered, and who signed for it and then combines it with the rest of the Supply Chain information. Companies with private fleets, third party logistics companies or parcel and package delivery services can greatly benefit from this level of visibility and tracking.
- Real Time Delivery Tracking
- Digital Signature Capture
- Dashboard – View Delivery Progress by Route/Truck
- Drill Down – View Delivery Detail and Signature
- Friendly User Interface
- Higher Efficiency
- Reduced Errors
- Improve driver productivity
- Cost Savings
- Increased Customer Satisfaction